Refund Policy

• Refunds will only be provided in the following cases:
• Genuine quality issues – please provide us the details of the issues in quality in your first communication to us.
• Packages lost in transit
• If wrong item has been shipped to you.

In all cases, refunds can only be granted if a request for a refund been put in within 24 hour of delivery of the product.

We will be happy to replace any damaged / incorrect items, assuming a comparable replacement is available, or provide you with a full refund, including delivery charges, if any, on originally shipping the product to you. However, no refunds will be provided for any costs associated with shipping any products by the customers back to us except where we have erroneously sent you a wrong item / color / size.

Any products that might be missing from your order will be shipped as soon as possible at no additional charge to you.

Strictly, no refunds will be given in the following cases:

• Incorrect or outdated delivery address provided by the customer
• Incorrect address format including any form of a PO Box address
• On three failed delivery attempts by the courier
• If the package is refused by recipient
• If the products returned are in a used or damaged condition
• Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at our above-mentioned return location.

No refunds will be provided if our customer service is not intimated by email or otherwise within 24 hours of delivery of the goods to your address about the customer’s desire to seek a refund/replacement. Further, no refunds will be available if the product is returned to our above address after the 30-day returns period has expired.

Please ensure that the returned merchandize is unused, unworn, unwashed, undamaged and is in a saleable condition.

We request you to maintain the original packaging of the items to be returned.

Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.

After the receipt of item(s), your request for refunds would be processed. Upon receipt of your refund/return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes, and delivery charges if any.

In the case of refunds, banks normally take 7-10 business days to process a refund once it has been initiated from our end. For Credit Card / Debit Card / Net banking or PayPal Transactions:

Upon receipt of your refund / return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes, and delivery charges if any. As the charge on your credit card / PayPal account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of payment.

If applicable, refunds would be made for the cost of the goods (including taxes, and delivery charges on the original purchase) to the credit / debit card used for the online transaction.

Note: Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.