FAQ

Measure erect length from the pubic bone along the top to the tip, pressing the ruler in until it touches bone. Measure girth around the thickest point with a flexible tape. Take both twice on separate days and use the average.

Size down. A snug cylinder still forms a proper seal; an oversized one loses pressure and the session does nothing.

Bathmate makes pumps across the full range. The Hydromax3 covers up to 3 inches erect — a range most pumps do not — and the HydroXtreme11 is the largest pump Bathmate produces, built for over 9 inches. Every size in between is covered by the Hydromax and HydroXtreme series.

Yes, and we would rather you asked. Message us with your measurement on <a href=”https://wa.me/918446343460″>WhatsApp</a> or <a href=”mailto:indiabathmate@gmail.com”>email</a> and we will confirm the right model.

Bathmate uses water pressure to create a vacuum that draws more blood into the erectile tissue. That increased circulation supports vascular health and helps you achieve firmer, fuller erections. You will notice a fuller look immediately after each session; lasting improvements build over weeks of consistent use. Results vary between individuals depending on physiology, consistency and lifestyle.

Hold for up to 3 minutes at a time, repeat up to 3 cycles, and stay within a 15-minute total session. Finish with a quick massage to aid recovery. Never exceed 15 minutes of total pumping in a day.

Three to six sessions a week, with at least one rest day. Consistency over weeks matters far more than intensity in any single session.

Bathmate needs to be filled with water to have the best effect, making it ideal for use in the shower or bath. If this is not possible, you can get good results using your Bathmate with warm water from a sink.

No. Firm but comfortable is the correct level. Excess pressure causes bruising and burst blood vessels without improving results.

A fuller look appears immediately after each session. Lasting improvements in erection quality build over weeks of consistent use. Results vary based on the individual — your circulation, how regularly you use the pump, and lifestyle factors such as diet, exercise, smoking and stress all play a part.

No, never — it can cause injury. Power rings are for use during intercourse only, put on once you are already erect, for a maximum of 10 minutes.

Usually hair at the seal area, a worn valve, or the wrong pump size. Trim the base, check the valve for residue, and confirm your model against the size chart. Full guidance is in our <a href=”/how-to-use-hydromax-pumps/”>usage guide</a>.

Rinse with warm water and mild soap after every session, wash the comfort pad separately, detach the hose and handball on HydroXtreme models, and air-dry fully before storing.

7–8 working days anywhere in India.

Yes. Orders ship in plain, unbranded packaging with nothing on the label identifying the contents — not even to the delivery agent.

UPI and cash on delivery. No card details are required if you prefer not to share them.

We send tracking details once your order ships. If you have not received them, message us on WhatsApp with your order number.

Contact us as soon as possible. If the order has not shipped we can usually cancel it; once dispatched we cannot. Cancellation fees may apply — see our <a href=”/refund-policy/”>refund policy</a>.

We deliver nationwide. A small number of pin codes are not serviceable by our courier partners; if yours is affected you will see a message at checkout.

No. We do not accept returns for products that are not liked or are not a proper fit. Please measure yourself and read the size guidance before ordering — and if you are unsure, contact us first and we will help you choose.

There is no warranty on breakage. Damage caused during use is not covered.

That is a different situation and we will resolve it. Contact us within 24 hours of delivery with photos and your order number. Full terms are on our <a href=”/refund-policy/”>refund policy</a> page.

Packages lost in transit are covered. Contact us and we will trace the shipment with the courier.

Bathmate manufactures and tests all pumps to ensure an unsafe level of pressure cannot be created within the pump, and the units undergo extensive impact testing. Used within the recommended limits — up to 3 minutes per cycle, three cycles maximum, 15 minutes total per day — they are non-invasive and considered safe for most healthy adults. Excess pressure or over-long sessions can cause bruising or numbness.

Immediately, if you notice pain, numbness, tingling, bruising or any change in skin colour. Release the valve, take several days off, and restart with shorter cycles and less pressure.

Yes, if you take blood-thinning medication, have a bleeding or clotting disorder, Peyronie’s disease, a penile implant, or erectile difficulties that have not been assessed. Our <a href=”/pro-cons-of-penis-enlargement-pumps/”>safety guide</a> covers this in full.

Yes. Bathmate pumps are built from certified skin-safe, medical-grade materials designed for repeated water exposure.

The water-based system. Water does not compress, so pressure distributes evenly across the whole surface rather than concentrating in patches the way air does. The warm water also relaxes tissue and improves circulation before the vacuum builds. With over 1 million units sold worldwide, it is the most established design of its kind.